• Microsoft Surface Camera Not Working On Computer

• This article is helping you to fix camera not working problem on your Surface Book, Surface Pro 4 or other Surface products. Solved Surface Book (Pro 4) Camera Not Working on Windows 10. April Cai Last Updated: 2 years ago. Solution 2: Update your Surface camera app in Microsoft Store.
• Rollback Surface Camera Windows Hello Driver to Troubleshoot Windows Hello Not Working Problem This method may only work for Microsoft Surface Pro 4 owners. Many Surface Pro 4 users who met the Windows Hello not working disaster on the Creators Update find that rolling back camera drivers helps to figure out that issue.

There are many who would use their laptop camera for an online meeting or live streaming or maybe just call their loved ones to for celebration, and if that camera stops working, there is much of trouble. If Surface Pro 4 or Surface Book rear/front facing Camera is not working and not visible in Device Manager, then here is how you can fix the problem. We will be suggesting you set of tips if your Surface or Windows 10 OS does not detect the Camera even though its right there. Surface Pro Camera not working1 Update Camera app from Microsoft StoreIt is possible that an update to the Camera app can restore. Open the Camera app by following the link, or just search for Windows Camera in the, and see if there is an update. If yes, update it right away, and check if the issue was resolved for you.2 Rollback or Update Camera driversEvery hardware needs a driver so it can work properly.

It is possible that you either need to rollback to the old driver where it was working for you,. First, try to rollback, and then update if that doesn’t work. Open Device Manager using WIN+X+M shortcut, and click on the arrow next to Imaging devices. Right-click on Microsoft Camera Front or Microsoft Camera Rear. Go to Properties, and see if you have an option to Rollback. If yes, then rollback, and see if the camera works for you.

Some users could not snap a photo with the rear (world-facing) camera. They Windows Camera updated and fixes issues with Surface Book, Surface Pro 4 Windows Central.

Microsoft Surface Camera Not Working On Computer

If not, click on the Update Driver Software, this will kick-start Windows Update to find new drivers for Windows Camera. You will get an option to Search automatically for updated driver software.You might want to restart your Windows 10 PC and then use a camera software to see if works for you.3 Run Hardware and Devices troubleshooterIf the issue persists, we suggest that you run the. Go to Settings Update and Security Troubleshoot Hardware and Devices click on Run The troubleshooter.4 Disable/Enable Camera from UEFIis an upgraded version of BIOS which works on the hardware level. It allows you to enable and disable hardware., and then disable the camera.

Boot into Windows 10 again. Restart your PC, and boot into UEFI again, and then enable it.

This will force Windows 10 to detect for new hardware, and reinstall drivers as well.

So I'm not sure how long this has been going on, but today I found out when I needed to record myself giving a lesson (Secondary Education Major). The rear camera is not functioning correctly.

At first I thought it was the camera app, but when I got home I've found that the rear camera specifically is causing problems. Using the Skype preview app I can confirm that the front facing camera works.

I can also use skype to confirm that the rear facing camera does not work.It gets strange when I attempt to use the windows camera app. The camera app defaults to the rear camera, so naturally it doesn't work. The problem is it locks the camera up (the light on the rear camera gets stuck on) and I'm unable to switch to the front facing camera. It appears the camera is possibly trying to constantly come on? Even after I close the camera app, the light on the camera will stay on, and the computer will be unable to switch to the front facing camera in any app or instance (Skype or Windows Hello).It's also important to note that when the camera locks up on the rear facing camera my disk usage spikes up to 97-98% and I have to reboot the camera to fix it. It even stays on when I close the lid.Has anyone else had any situations similar to this?

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I even did a system restore to no avail. Maybe it's hardware related? I'm still with the one year warranty, so I assume I could get it swapped.

That feels like it could be related. Not being able to stop the camera process is a big red flag, but the fact that you can't might mean there's an underlying driver problem.

If the driver is acting up, I could certainly imagine a camera not working at all, and a camera app crashing weirdly if it tried to tell the driver to turn off the camera before quitting.For other hardware, I'd suggest removing the device and reinstalling a different driver version. On the SB, that's in Device Manager under Sound, video and game controllers Intel(R) AVStream Camera 2500.One thing you can just try is right-click and removing that device, then restarting and let Windows re-detect it. I'm not sure that will actually fix anything, though, because if it's a driver issue, Windows will probably reuse the same version of the driver. Maybe worth a shot?.